Privacy Policy

Alamo Insurance Group, Inc.

Effective Date: December 31, 2026   |   Last Updated: February 20, 2026

This Privacy Policy explains how Alamo Insurance Group, Inc. ("Alamo," "we," "us," or "our") collects, uses, and shares information when you visit or use alamoinsurance.net and related pages, forms, and online services (the "Site"), or when you communicate with us.

This Privacy Policy describes our website and communication practices. Certain insurance products and services may also involve privacy notices required by law (for example, the Gramm-Leach-Bliley Act). If a separate notice applies, it will be provided to you as required.

1. Information We Collect

Information you provide to us

We collect information you choose to provide, such as when you request a quote, submit a form, apply for a role, sign up for updates, or contact us. This may include:

• Identifiers and contact details (name, email address, phone number, mailing address).
• Business details (company name, job title, industry, employee count, locations).
• Insurance-related information needed for quotes or services (policy details, loss history, vehicle/property details, driver details, payroll and classification information, and other information you provide).
• Communications content (messages, emails, call notes, and attachments).

If you provide information about someone else (for example, an employee census for benefits, or a family member for personal insurance), you represent that you have the right and authority to provide that information.

Information collected automatically

When you use the Site, we (and our service providers) may automatically collect certain information about your device and usage, including:

• Device and network information (IP address, browser type, device identifiers, operating system, language settings).
• Usage data (pages viewed, links clicked, referring/exit pages, and approximate location derived from IP address).
• Cookies and similar technologies (see "Cookies and Similar Technologies").

Sensitive information

Depending on the services you request, you may provide information that could be considered sensitive under some laws (for example, government identifiers, financial account details, or health-related information in the context of employee benefits). Please do not submit sensitive information through the Site unless it is necessary for your request.

2. How We Use Information

We use information we collect for the following business purposes:

• To respond to inquiries and provide customer support.
• To provide quotes, place coverage, and service policies, including communicating with insurance carriers and other parties involved in fulfilling your request.
• To operate, maintain, and improve the Site, including troubleshooting and analytics.
• To help protect the security and integrity of our systems, detect fraud, and prevent misuse.
• To send administrative communications (for example, updates about your request, changes to our policies, or important notices).
• To comply with legal obligations and enforce our rights.

Where permitted by law, we may also use contact information to send marketing communications. You can opt out of marketing emails at any time by using the unsubscribe link in the email, or by contacting us.

3. How We Share Information

We may share information in the following circumstances:

With insurance carriers and distribution partners

We may share information with insurance carriers, wholesalers, managing general agents (MGAs), third-party administrators (TPAs), and similar parties as needed to provide quotes, place coverage, administer benefits, service policies, and assist with claims support.

With service providers

We may share information with vendors that help us operate our business and the Site, such as hosting providers, email and communications tools, IT and security vendors, analytics providers, and professional advisors. These service providers are authorized to use information only as necessary to provide services to us.

For legal reasons and business transfers

We may disclose information if we believe it is necessary to comply with law, regulation, legal process, or a lawful request; to protect the rights, property, and safety of Alamo, our clients, or others; or in connection with a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell personal information for monetary consideration. If our practices change, we will update this Privacy Policy.

4. Cookies and Similar Technologies

Cookies are small files that websites store on your device. We may use cookies and similar technologies (such as pixels or local storage) to operate the Site, remember preferences, understand Site usage, and improve performance.

Your choices may include:

• Browser controls to block or delete cookies. Some Site features may not function properly if cookies are disabled.
• Device settings that limit ad tracking (where available).
• Opting out of certain analytics or advertising cookies where we provide a mechanism to do so.

Some browsers offer a "Do Not Track" ("DNT") setting. Because there is no uniform standard for DNT signals, the Site may not respond to DNT signals.

5. Your Privacy Choices and Requests

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. We may need to verify your identity before processing requests.

To change, delete, or otherwise update your personal information, contact us at info@alamoinsurance.net. Please note it can take up to five (5) business days for changes to become effective.

If you receive marketing emails from us, you may opt out at any time using the unsubscribe link in the email. Opting out of marketing communications does not affect service-related communications.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

8. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Site, contact us so we can take appropriate steps.

9. International Visitors

The Site is intended for users in the United States. If you access the Site from outside the United States, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when this Privacy Policy was last revised. Your continued use of the Site after an update means you accept the updated Privacy Policy.

11. Additional U.S. State Privacy Disclosures

Some U.S. state privacy laws provide residents with specific rights regarding their personal information. Depending on your state of residence and applicable law, you may be able to request:

• Access to personal information we maintain about you.
• Correction of inaccurate personal information.
• Deletion of certain personal information.
• A copy of your personal information in a portable format (where required).
• Information about the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.

Where applicable, residents may also have the right to opt out of certain processing (for example, targeted advertising or certain disclosures as defined by state law). If you would like to exercise a privacy right, contact us using the information below. We may need to verify your identity and may deny requests where permitted by law.

We will not discriminate against you for exercising a privacy right. If you submit a request through an authorized agent (where permitted), we may require proof of authorization.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact: